- Resumable session for in progress, on hold and completed sessions when created through the Calendar app
- Fix: Date and Time saving in UTC format
- Fix: Sorting of schedule
- Fix: Error messages fixes
- Fix: Restart session issue dc-backend 2.1.4
- Fix: CORS policy error upon restarting schedule dc-backend 2.1.3
- Enable Restart session dc-backend 2.1.2
- Handle Abandoned status
- Integration of environment variables
- Introduced new version of Calendar v2.0 with the following features:
- Multiple views: Month, Week, Day, List, Unscheduled
- Status Filter: Scheduled, In progress, Completed, Rejected, Cancelled
- Calendar Settings: Changing every login
- Search Schedule: Filter by Date, User, Customer Info, Type of Request. Smart search for any text.
- Scheduled session Assign/Reassign to Agent by Tenant/Site Supervisor or by Agent
- Cancellation of Schedule
- Customer notification upon creation or rescheduling of session
- Tenant Supervisor view: To see scheduled session in Tenant level
- Site Supervisor view: To see scheduled session in Site level
- User view: To see his/her own scheduled session or unassigned session
- Mobile Compatibility
- Sorting ascending or descending order of schedule
- Drag and drop feature to reschedule session with 'scheduled' status in month, week, and day views
- Trim upward/downward feature to reschedule session with 'scheduled' status in week and day views
- User based type applied for Site Feature: Tenant Supervisor, Site Supervisor and User
- Enhanced schedule creation feature from the small calendar in the left panel
- Enhanced view and edit feature
- Schedule session lazy loading
- Customer Info and Schedule Info configurable setting
- Application versioning display
- Validation of User, date and time before saving a schedule
- Token/Cookie Issue
- Validation to allow starting future session
- Session History feature to display the rejected session with customer name, date & time
- Allow session link sending to customer sms/email upon starting the scheduled session
- Update Email address field as optional during schedule creation and made it non case sensitive
- Validation to prevent adding scheduled session at the same date and time
- Update Connect Channel as radio button instead of dropdown field
- Endpoint for validating schedule date and time availability dc-backend 1.1.1
- Handshake request update from GET to POST request dc-backend 1.1.2
- Configuration update to cater dynamic/client settings dc-backend 1.1.3
- Scheduler App minor UI enhancements
- Edit schedule session
- Configurable hide/show Add Schedule Feature
- Validation to prevent starting future session
- Claims for scheduleId and skipInviteLink dc-backend 1.0.7
- Removing skipInviteLink dc-backend 1.0.8
- Scheduler App Dashboard to display the scheduled session for today and tomorrow. Created by the user prior the date and time of session
- Creation of scheduled session dc-backend 1.0.8
- Viewing of scheduled session
- User is able to start a session from this application
- Generation of customer session link to be shared manually to customer by using the copy link feature
- Session History feature to display the handled session with customer name, date & time