- Linkage of video calls within the conversation messages for easy playback
- Session Storage migration
- Enable download document for a task session with status completed sup-backend 6.2.0
- Handle Abandoned status sup-backend 6.1.0
- Tenant Supervisor view: To see all session in Tenant level (Conversation and Video)
- Site Supervisor view: To see all session in Site level (Conversation and Video)
- Settings: Added ‘Sites’ User Interface for Add, Modify, and Delete feature
- Left menu profile image: Added more information such as site name and user role
- Advanced search popup to filter Site Name and/or display/hide all conversations (connected and non connected conversation)
- Pagination enhancement of the main conversation table
- Lazy load main Conversation table and Users table sup-backend 6.0.0
- Reading from environment variable as a global feature such as maps API key and version number
- Customer ID filtering
- New columns added to the main conversations table (Customer ID, Mobile No. & Site Name)
- Conversation Info: Site Name is added
- Customer Info: Customer ID is added
- Introduced new conversation status On-hold
- Pagination enhancement of the Users table
- Users Menu: Added new filter by User Role
- Searchable Config Name dropdown field
- Display locked status in the form message container when OTP got expired or exceeded max trials
- Conversation table enhancements
- Application versioning display
- New field added in the Settings of ‘Users’: Site Name
- Linked the video recording ID from the message container of the session
- New roles added in the Settings of ‘Users’: Admin, User, Tenant Supervisor, & Site Supervisor sup-backend 6.0.0
- Passing environment variables from docker to container sup-backend 6.0.0
- Main conversation table to display customer name from the conversation collection
- Integration with CRM (client side) sup-backend 5.0.0
- Enhancement for fetching the messages sup-backend 5.0.0
- Tagging and Verification improvements for Audit Trail purposes, wherein supervisor ID, date & time of these actions are captured sup-backend 4.3.0
- Enable download feature of Resources pdf and merged pdf (Package)
- Handling new status for rejected sessions sup-backend 4.2.0
- Fix: Null filename of downloaded pdf file
- Enable download feature of Agent forms
- Fix: Null filename of downloaded pdf file
- Fix: PDF Viewer fix to view uploaded images (task based)
- Isolation of video playback from uCI. The supervisor app has the capability to generate a token for video playback which contains the information of the users
- Conversation session export to CSV feature sup-backend 4.0.0
- Video recording isolation per tenant sup-backend 4.0.0
- Active Directory Integration
- Location map display showing two maps. For customer and for user approved location with additional information shared from another system displayed under the verified location.
- PDF viewer fixes
- Location map display fix
- Load performance enhancements
- Tenant selection & validation before user login sup-backend 3.6.0
- User assignment to one or multiple tenants
- Task download option upon successful submission
- Status/identification icon to differentiate between submitted or non submitted Tasks
- Handling the display of task type completed contents for images
- User email and mobile added under user collection sup-backend 3.4.0
- Display the plain content in the subtask when rejected by the customer
- Handling completed content based on the new completed content type field (html or pdf)
- New login page to match the identity service
- Identity service added. Modification for subtask service sup-backend 3.3.0
- Fix in message lazy load issue when zoom in/out
- Display video call and screen share audit in the message chat history
- GUI Enhancement: Replace task/subtask ID with icon to preview the document
- Allows subtask and location tagging and verification
- Enhance the location showing customer map address info inside the map window and title bar with the latitude and longitude coordinates.
- Added copy coordinates button inside the map message container
- Fix in subtask tagging
- Fix in hiding customer city/country name when not available
- Fix in subtask display using pdf format
- Google maps API key added
- Change modals to pdf viewer
- Show with user login name the displayName from tenant collection instead of tenantName
- GUI Enhancement: Added customer device OS icon in the conversation search table
- Allows the supervisor to preview the subtasks status either approved or rejected and the digitally signed subtasks upon successful submission
- GUI fix: Display of Mac devices in the conversation search table and message conversation Info
- Customer device information fix
- Handle long hypertext link
- Fix for users search not to be case sensitive
- UI enhancements (code wise)
- GUI Enhancement: Added new column in the conversation search table to identify the customer device information
- Added lazy load button to enhance the app performance when viewing conversation per users in the left menu
- Handle and display taskId and subtaskId in the messages audit trail with defined title
- Fix in customer device information from Conversation Info right menu
- Existing uSupervisor users with supervisor role shall be inserted in the Users collection upon DC Supervisor login if not yet existing
- Optmizing the delivery of customer conversaions
- Users listing bug fixes
- User images when viewing conversations
- Optimization in database indexing
- Performance related enhancements and improvements